Welcome To Travelers Pet Care
Peace of mind starts with a simple process
Getting started with Travelers Pet Care is simple. Follow the steps below to learn what to expect throughout our onboarding process. From creating your account and scheduling your phone consultation to your in-home Meet & Greet and first pet care visit, we’ll make sure everything is in place so you and your pets feel prepared from the very beginning.
Step 1. Complete your secure client profile through Time To Pet.
Click the Book Now button to create your secure Time To Pet account. During registration, you’ll complete your client profile and provide important information about yourself, your pets, your veterinarian, emergency contacts, and your preferred method of home access. You’ll also be able to share your pet’s daily routine, feeding schedule, medications, behavior, favorite activities, and any special care instructions you’d like us to know.
The more information you provide, the better prepared we’ll be to care for your pets. Completing your profile before your phone consultation allows us to review everything in advance so we can spend our time getting to know you, answering your questions, and making sure we have all the details needed to provide safe, reliable, and personalized care.
Step 2. Schedule Your Phone Consultation
Once you’ve completed your client profile, the next step is to schedule your phone consultation directly through the Time To Pet app.
To book your consultation, simply log into your Time To Pet account, navigate to the scheduling section, and select an available time for your phone consultation. If you have any trouble scheduling your phone consultation reach out to us directly via email at info@travelerspetcare.com
This brief call gives us the opportunity to get to know you and your pets, review the information you submitted, and answer any questions you may have. During the call, we’ll discuss your pet’s daily routine, personality, medical needs, home access, travel plans, and the services you’re interested in. We’ll also explain what to expect during the Meet & Greet, go over our policies, and make sure everything is in place before moving forward.
By the end of the call, you’ll have a clear understanding of the next steps, and we’ll be ready to schedule your in-home Meet & Greet.
Step 3. Meet & Greet
After your phone consultation, we’ll schedule an in-home meet & greet at a time that’s convenient for you. During this visit, you’ll meet one of the three pet care professionals who will be part of your dedicated care team. This gives you and your pets the opportunity to become familiar with one of the people who will be caring for them and helps us begin building a relationship before services start.
During the Meet & Greet, we’ll walk through your pet’s daily routine, feeding instructions, medications, favorite activities, and any special care needs. We’ll also review your home access, answer any remaining questions, and install a secure lockbox if one is needed.
If you’d like to meet every member of your care team, we’re happy to arrange additional Meet & Greets so you can get to know each person who may be caring for your pets. If you prefer to keep things simple, the team member who meets with you can personally introduce and train the other members of your care team by having them shadow visits. This allows your pets to become familiar with the rest of the team without requiring you to schedule multiple Meet & Greets.
Before we leave, we’ll make sure everyone is comfortable and that we have everything needed to provide safe, reliable, and personalized care. Once your Meet & Greet is complete, you’ll be ready to begin scheduling services through the Time To Pet app, knowing your pets have a dedicated team they can get to know and trust over time.
